When you leave
Time of discharge is between 10:00am and 11:00am.
A summary of your illness, your treatment and care will be written by your doctor for your general practitioner. A copy of your ongoing treatment, appointments and medications will be given to you.
A patient questionnaire will be available in your room. Its purpose is to assist the hospital to review and continuously improve the quality of service. Comments are strictly confidential and you are encouraged to complete the form. The hospital complaints officer and executive team are available, should you wish to discuss any issues which may arise during your stay.
If you require an outpatient program at Donvale, staff will contact you at home regarding your appointments if these have not been made prior to your discharge.
Appointments with your specialist will be arranged by the nursing staff.
We request that patient accounts are settled on or prior to discharge. Payments can be made via cash, cheque, credit card or EFTPOS at the Reception. If you are unable to settle the account on discharge, the account will be mailed to you.